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Job Description

Majorel Egypt is looking for an experienced English Tele-sales Representative to join our team in Cairo, Cairo Governorate, Egypt. This position is for a full-time, non-remote Agent. We are looking for a Young Professional with sales experience. The successful candidate will be responsible for:

  • Making outbound calls to potential customers
  • Identifying customer needs and offering appropriate products and services
  • Answering customer questions about products, prices, availability, product uses, and credit terms
  • Entering and updating customer information in the database
  • Processing orders, forms, applications, and requests
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues as necessary

Required Profile

We are looking for a candidate with the following skills:

  • Excellent verbal and written communication skills in English
  • Strong customer service orientation
  • Ability to work independently and as part of a team
  • Good organizational and time-management skills
  • Proficiency in computer applications, such as Microsoft Office and CRM software
  • Knowledge of customer service principles and practices
  • Ability to learn about products and services and describe/explain them to prospects

Offer

Majorel Egypt offers a competitive salary and benefits package, including:

  • 15k Gross Salary
  • Fixed Morning Shifts
  • Training Location : one katameya, cairo
  • Work Location : Greek Campus , Tahrir
  • Medical insurance
  • Opportunities for career advancement
  • A friendly and supportive work environment