Job Responsibilities:
•Review all the tasks handled by ER Specialists.
•Tracking team response on communication emails.
•Managing employee complaints.
•Overseeing employee orientation.
•Liaising between employees and management.
•Reviewing and analyzing employee data.
•Auditing the employee's files.
•Ensure updated and accurate employee database.
•Support HR management with all needed documents regarding employees documents.
• Ensure that employee hiring process is completed on time (contracts, medical and social insurance)
•Auditing Medical insurance waves.
•Audit and review all resigned employees’ data to make sure that the benefits are deactivated.
•Review & send attendance transactions “in, out & current leaves balance” to employees in all sites.
•Update leaves, business meeting & excuses
•Database.
•Plan & review employees’ contract renewal process for the whole company.
•Review all legal documents before communicating with Governmental institutions.
•Regular audit for accounts updates (Orientations, database, resignations, social, medical and bank status.
•Overseeing employee orientation.
•Participating and auditing hiring &resignation processes.
•Handle investigation requests, take the proper action according to Company’s Policy “with Junior Level employees
•Support in conducting exit interviews for departing employees to ensure that valid reasons are captured through the process.
•Handle all Headcount End to End.
•Ensure that all employee’s documents and files are maintained in accordance with legal rules and company policies.
•Prepare forms 1,2&6 and manage all activities related to the social insurance office.
•Responsible for the premium invoice, corporate line and life insurance cycle.
•Follow up and audit the headsets reports weekly to ensure the deducted and refunded amount reflects on the invoice as well as HC PCs also and handle any issues related.
•Make sure that the team keeps company values and follows all policies and procedures.
•Maintaining good relations between the team and other related departments (Training, Operations, facilities &Recruitment.
• Following COPC ER process.
•Makes recommendations for successful resolution of personnel.
•Performs miscellaneous job-related duties as assigned.
