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The Influencer & Social Media Manager (m/f/d) is responsible for coordinating all the agencies in charge of the influencer and social media across a selection of countries. The Influencer & Social Media Manager takes care of influencer agency management and serves as an expert for social media activities for the assigned countries to help them achieve their goals for the assigned countries to help them achieve their goals.

Your mission will be to manage and execute regional influencer and social mediaplans, with a close relationship with the agencies and other internal teams of the company. You will monitor the projects, detect improvements and solve possible problems that may arise during the course of the projects.

You will be responsible for the strategic support of a renowned client from the beverage industry, design and manage the company's presence in the Balkan region in order to strengthen the brand presence and support the company's goals in a targeted manner.

 

Start date: immediately by arrangement!
Location: 100% home office!
Willingness to travel: occasionally if necessary!
Language: fluency in written and spoke English
Additional languages: Native Market Cluster Languages Croatian, Bosnian, Serbian
Application deadline: 07.03.2025 (pls submit a CV and a cover letter)

 

What would you do?

Influencer Scope

  •         Coordination of influencer campaign projects with inputs that allow to develop the action in the best way from the point of view of the influencer's experience within the event/action and in accordance with the brand's general strategy.
  •         Coordination of all the agencies in charge of carrying out the influencer action with indications regarding its creation, development and results.
  •         Coordination of work with the influencer EU team and with other brand departments in order to develop all organizational aspects.
  •         Attending meetings with agencies and other departments.
  •         Providing overall strategic vision to influencer marketing projects according to the latest trends and the company's overall strategy. Making presentations and final reports in power point format.
  •         You will be responsible for strategic understanding and maintaining contact with the brand and identifying and transmitting to the rest of the agencies and their teams their expectations, requirements and preferences.
  •         You will conduct weekly meetings with the teams to keep track of the projects, detect improvements and solve possible problems that may arise during the course of the projects.

 

Social Media Scope

  •        Be the point of contact for in-country teams for any social media questions (e.g. review agency proposals to consult whether they are best-practice or if something can be improved)
  •         Ensure governance of the social media activities in the assigned countries
  •         Closely collaborate with other teams to obtain the relevant information and connect people with the right contacts
  •         Closely collaborate with your peers to ensure knowledge transfer between all countries
  •         Keep the company Social Media Director updated on countries’ social media activities

Who you are?

The ideal candidate must have knowledge of project management and knowledge of the world of influencer in social media in recent years.

We’re looking for someone who has a knack for influencer event production and knows how to connect with Gen Z ! If you’re flexible, organized, and love planning exciting activations, we want to hear from you.

You have in-depth knowledge of social media best practices for executions in the countries and enjoy helping others achieve their goals.

Integrity and drive are super important to us, and we appreciate someone who can thrive under pressure while keeping a positive attitude. If you’re a strategic thinker who takes initiative and is always ready to jump in, you’ll fit right in with our team!

What we offer?

  • Remuneration based on experience and performance
  • Permanent employment
  • Professional and personal development at an international world market leader
  • International colleagues in a pleasant working atmosphere
  • Communication on a first-name basis from intern to CEO
  • Flexible working hours
  • A workplace in the home office - 100%
  • The reconciliation of work, family and leisure time (work-life balance)

Why should you join us?

Teleperformance is the world market leader in digital business process outsourcing. 
With 500,000 employees worldwide, we ensure unparalleled customer service and satisfied end customers in over 170 markets. 
For our well-known clients from all industries, we answer customer inquiries in more than 300 languages.

 

Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.