Job Description:
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Provide excellent customer service during ticket sales.
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Assist patrons with purchasing tickets and answering inquiries.
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Ensure a smooth and seamless ticketing experience.
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Maintain accurate records of all ticket sales and transactions.
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Support event and performance operations through coordination with other teams.
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Handle cash and electronic payments securely and accurately.
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Resolve customer complaints or escalate issues as needed.
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Keep the box office area clean, organized, and professional.
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Follow company policies and procedures related to ticketing and customer service.
Qualification:
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Bachelor’s Degree or Diploma in Business Administration (BBA) or a related field is preferred.
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2–3 years of relevant experience.
